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Contact us on the details below or complete the form opposite. We’ve also compiled a handy list of frequently asked questions below. 


Selling FAQ's

The first step when selling your house is to know how much it’s worth. We offer a free, no obligation valuation. Our valuation being based on local market conditions, knowledge and experience of comparable properties that have recently sold within your area.

Selling your home incurs various expenses. Typical costs to sell a house include mortgage fees, conveyancing fees, moving costs, and obtaining an Energy Performance Certificate (EPC). Then there are the estate agency fees to consider which will usually be discussed at the time initial valuation.

Whilst we offer a traditional Estate Agency service, we use all the modern mediums to include quality photographs, floorplans on all our properties with informative descriptions, maximum exposure on our website, Rightmove and Zoopla and an eye-catching For Sale board. Your property can also be showcased via our Social Media platforms; Facebook, Instagram and TikTok. Our own website, window displays, active marketing campaigns to buyers, you can be confident that your property will reach the broadest possible audience base.

As part of our comprehensive service, one of our agents can carry out viewings on your behalf. However, you are welcome to carry them out yourself or accompany the agent. Before the viewing, we ensure we have relevant information to answer any questions and showcase your home in the best light. Feedback will be provided to you after each viewing.

An Energy Performance Certificate (EPC) tells you how energy efficient a property is.  You must order an EPC for potential buyers before you market your property for sale.

On average, once an offer is accepted to exchange of contracts, it usually takes around three to four months to complete on a house sale. However, conveyancing, surveys, and selling / buying on in a chain can delay the house selling process.

On the day of completion your solicitor will receive funds of the total amount of the sale price. Your solicitor will inform the Estate Agents when funds have been received. The Estate Agent will usually request that you drop a set of keys to the office for the buyer to collect once completion and key release have been confirmed by your solicitor.

Buying FAQ's

Ensure you are registered on our mailing list, we’ll let you know any properties that come to market and meet your requirements, this way you’ll be sure not to miss out on finding that dream home.

Contact us! We’ll take full details of your offer, your current position and finance arrangements. We will then discuss your offer with our seller at the earliest opportunity, once a decision is made we’ll be back in touch!

Let us know! We can put you in contact with a whole of market mortgage broker who can explain the next steps on how to obtain a mortgage as well as go through all the costs and charges with purchasing and owning a home. At the same time, they can arrange an Agreement in Principle (AIP) for you. Also called a Decision in Principle, this mortgage promise lets you know how much you can afford to borrow. You can then put make a serious offer on the property.

Each offer, to include the figure, a clients proceed-ability and finance arrangements will be discussed with the seller. In cases where a decision can not be made, you may be invited to put your best and final offer forward, in writing by a set time frame. This can sometimes be the fairest way to give all interested parties an opportunity to present their best offer. Ultimately, the Estate Agents have to take instructions from the seller to which offer they wish to accept and proceed forward with.

Once your offer is accepted, the Estate Agent is likely to ask you to visit the office to provide evidence of your finance arrangements, they will also certify your identity documents. Once relevant checks have been made its time to instruct. The Agent will provide you with a Memorandum of Sale. This confirms the details of your purchase and enables your solicitor to start work!

A survey is not required by law but if you are having a mortgage, the mortgage lender is likely to complete a standard mortgage valuation; your mortgage advisor should inform you of the levels of survey options available to you.   We can also put you in contact with a RICS certified Surveyors for a quote.

On average, it could take usually three to four months to buy a house. This is from putting in an offer to exchanging contracts. However, conveyancing, surveys, and buying in a chain can delay the house buying process.

You must wait until the sellers solicitor receives funds of the total amount of the purchase price. The sellers solicitor will inform the Estate Agents when funds have been received. The Estate Agent will let you know where and when you can collect the keys, this usually is from the Estate Agents office.

Landlord FAQ's

Yes, if you plan to let your property and don’t already have a buy-to-let mortgage, you must inform your mortgage lender. They must provide you with the relevant consent to rent your property.

The monthly rental price depends on several factors like the neighbourhood, number of bedrooms, property size, and garden. However, local market conditions, demand for rental, proximity to public transport and local amenities all affect how much rent you can charge. Our free, no obligation rental appraisal will offer you advice on the local market conditions, our knowledge and experience of comparable properties that have recently rented within your area to ensure you received the best rental return for your property.

Renting out your property can be stressful, time-consuming, and complicated. Our fully managed service handles a wide variety of tasks, including advertising, vetting tenants, rent collection, rent reviews and handling issues with tenants. Additionally, we will deal with paperwork, legalities and maintenance or repair issues including inspections of the property which all offer you peace of mind.

By law, you must protect a tenant’s security deposit in a government-approved tenancy deposit protection scheme. If you choose our fully managed service we will do this on your behalf. The maximum amount of deposit that can be held represents 5 weeks rent.

Laws governing rental property change constantly, and keeping up with them is challenging. We always inform our clients about recent legislation so you know how they could affect your responsibilities.

Tenant circumstances can change unexpectedly and we encourage our tenants to notify us of any likely delays in payment of rent at their earliest opportunity. In most circumstances short term arrears can be overcome via arrangement if the tenants have a good track record of paying rent on time. Our priority at all times is to protect your financial interests and take the necessary steps to recover unpaid rent. We recommend our Landlords take relevant Rent Protection Insurance, ask us for further information.

As a nation of animal lovers, it is quite common to receive interest from a tenant that may have a pet of some kind. Any pets should be declared to us at the application stage or, at the tenant’s earliest opportunity before getting a pet, if during an existing tenancy. We would put any pet request to you as the Landlord for consideration. Whilst it is not best practice to unreasonably withhold consent, the tenant must obtain written consent for any pet entering the property. Responsible pet ownership is encouraged, we may ask to see evidence microchipping, insurance, vaccinations and how long the pet may be left at home alone for.

Tenants FAQ's

Referencing allows us to verify your credentials as a good tenant when speaking to the Landlord. By checking your references like employment status, income and credit history, we can ensure that you can afford monthly rental payments. Additionally, references from previous landlords can help confirm you will care for the property.

A holding deposit is equivalent to one week’s rent and lets you reserve a property you want to rent. The holding deposit is non-refundable if you fail reference checks or if you decide not to rent the property, you will lose the money.  If your application is successful, the holding deposit will go towards the total deposit held, this represents 5 weeks’ rent in total.

You are liable for paying council tax and utility bills from the start of your tenancy. These include electricity, gas, water and the TV license.

We have the right to inspect rental properties on a regular schedule. Property inspections help us identify any maintenance issues and confirm the property is being kept in good condition and is well-maintained.

The amount of notice you give will depend on the tenancy agreement and the type of tenancy you have. We would recommend for your to speak to your Management Agent to confirm the notice requirements.

Tenants are responsible for the general upkeep of the property and day-to-day maintenance. This includes cleaning, looking after the place, and reporting maintenance issues. In addition, landlords must ensure the property remains habitable for the entire tenancy period.

It is crucial to speak to us as soon as difficulties arise with paying rent. It’s not a good idea to wait until the due date has passed. In many cases, landlords are willing to come to an arrangement, especially if you have a good track record of paying rent on time.

As a nation of animal lovers we appreciate that a tenant may have a pet of some kind. Any pets should be declared at the application stage or, at the earliest opportunity before getting a pet, if during an existing tenancy. This will be put to the Landlord for consideration. Whilst not unreasonable withheld, written consent must be obtained prior to any pet entering the property. Responsible pet ownership is encouraged, so you may be asked to provide evidence of microchipping, insurance, vaccinations and how long the pet may be left at home alone for.